MetroAtlanta Ambulance Service

	Services Provided
	MetroAtlanta Ambulance provides 24 hour Emergency and non-emergency ambulance transportation services to communities throughout the greater Atlanta area. In addition, MetroAtlanta Ambulance provides disaster response services, EMS training and education programs and Medical Dispatch Services.

	Patient Billing Services
	MetroAtlanta Ambulance Service has a staff of business professionals to assist each customer to seek reimbursement from third party carriers for services provided. Complete billing services include submission to primary and secondary insurance carriers.

	Emergency Medical Dispatch Services
	MetroAtlanta Ambulance operates a 24-hour state of the art medical dispatch center staffed with EMT-Intermediates, EMT-Paramedics and EMD (Emergency Medical Dispatcher) trained personnel. The center serves as the nucleus of the EMS operation receiving calls from local 9-1-1 public safety-answering points, hospitals and other contract accounts as well as private requests for transportation.

		Community Education MetroAtlanta Ambulance Service provides classes and works in conjunction with local public health and public safety agencies to educate the communities we serve about how to access 9-1-1 EMS Response Services, our delivery of pre hospital care as well as providing courses on health, wellness and accident/injury prevention.

	Medical Transportation Services
	*9-1-1 Emergency Ambulance Services* MetroAtlanta Ambulance Service is the state designated ambulance provider responsible to respond to 9-1-1 Emergency requests for ambulance services for Cobb County, Georgia including the cities of Acworth, Kennesaw, Marietta and Smyrna.

	*Disaster Medical Response* MetroAtlanta Ambulance Service responds when natural or man-made disasters strike. Upon request, MetroAtlanta Ambulance may respond ALS transport units and/or personnel to provide mutual aid to EMS transport services in areas hit by a disaster. *Special Event Medical Standby* MetroAtlanta Ambulance Services provides medical standby services for corporate and sporting events throughout the greater-Atlanta area.

	*Interfacility Medical Transportation*
	Basic Life Support Level of Care- is for patients requiring a basic level of medical care or monitoring; patient care is provided by an Emergency Medical Technician-Intermediate (EMT-I) may include maintaining IV solutions and oxygen therapy during transport.

	Advanced Life Support Level of Care- is for patients requiring an advanced level of medical care or monitoring. Patient care is provided by a Paramedic and may include cardiac monitoring, oxygen therapy, maintaining IV solutions and/or IV solutions containing medications. Specialty Care Transportation Level of Care- is for patients requiring equipment and/or medical care or monitoring beyond that normally provided by the Advanced Life Support unit. Specialty Care Transports would include the transfer of patients requiring ventilator support by a Critical Care Transport Paramedic or the transfer of a Bariatric patient requiring a Bariatric stretcher and specialized Bariatric unit.
	Out of Town/Out of State Transportation - is for patients requiring basic, advanced or critical care life support to facilities outside of the greater Atlanta area or outside of the state of Georgia. MetroAtlanta Ambulance will provide transportation by ground ambulance or can make arrangements for fixed wing air transportation with a local carrier as required.
		Non-Emergency Wheelchair/Van and Non Ambulance Stretcher Transportation- is for patients requiring transportation to or from a medical facility or appointment that do not require medical monitoring provided by an EMT. All Med-Van’s are equipped with Automatic Defibrillators in case of an unforeseen emergency while enroute.

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