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MetroAtlanta Ambulance Recognized with the Health Hero Award

Tuesday, December 5th, 2017

Marietta, GA December 4, 2017  Metro Atlanta Ambulance Service was recognized with the Health Hero Award, presented by Cobb & Douglas Public Health and the Cobb Chamber of Commerce monthly breakfast.  The annual award is given to an organization deemed to have made a significant and positive impact on the health of the Cobb community.

Paulding County School Nurses Receive Critical Training to “Stop the Bleed”

Wednesday, October 18th, 2017

Hiram, GA The Stop the Bleed project is a national awareness campaign intended to encourage bystanders to become trained, equipped, and empowered to help in a bleeding emergency before professional help arrives.  WellStar Paulding Hospital Emergency Department and MetroAtlanta Ambulance Service professionals partnered to teach school Nurses from the Paulding County School System about the Stop the Bleed project.

MetroAtlanta Ambulance Service Vice President Devan Seabaugh stated, “The Stop the Bleed project includes training we hope these school nurses never have to use but it will build confidence in dealing with a situation of significant blood loss if it presents and taking immediate and appropriate actions could be the difference between life and death”.

Thirty-five school nurses attended the training hosted at WellStar Paulding Hospital.  Instructors from WellStar Paulding Hospital and MetroAtlanta Ambulance Service trained the participants on using current bleeding control techniques such as direct pressure, hemostatic dressings and use of tourniquets.  Each participate received a first aid kit with hemostatic dressings and tourniquets at the end of the training session courteous of WellStar Health System and the Georgia Office of Homeland Security.

MetroAtlanta Ambulance’s Paulding County Operations Manager and Stop the Bleed Instructor Karen Robinson stated, “A person who is bleeding can die from blood loss within five minutes, therefore it is important to stop blood loss as quickly as possible and we are training these Nurses how to use the supplies in the first aid kits being provided.  These Nurses will be at the side of these patients within a minute or two of being notified that someone is injured and their quick actions to control any severe bleeding will definitely make a difference in the outcome of the patient.”

Stop the Bleed was launched at a White House event to provide bystanders of emergency situations with the tools and knowledge to stop life threatening bleeding. The goal of this initiative is to ensure that the general public will have access to the proper training and tools needed to provide critical life-saving care.  WellStar Health System and MetroAtlanta Ambulance Service proudly supports Stop the Bleed and its effort to promote access to bleed control kits in public spaces, while traveling, and at home. For more information go to

Metro Atlanta Ambulance Service receives American Heart Association’s Mission: Lifeline EMS Recognition Award 2017

Monday, June 5th, 2017

Marietta, GA, June 5,  2017 — Metro Atlanta Ambulance Service has received the American Heart Association’s Mission: Lifeline® EMS Gold Award for implementing quality improvement measures for the treatment of patients who experience severe heart attacks.

Every year, more than 250,000 people experience an ST elevation myocardial infarction (STEMI) the most deadly type of heart attack caused by a blockage of blood flow to the heart that requires timely treatment. To prevent death, it’s critical to restore blood flow as quickly as possible, either by mechanically opening the blocked vessel or by providing clot-busting medication.

Unfortunately, a significant number of STEMI patients don't receive this prompt reperfusion therapy, which is critical in restoring blood flow. Mission: Lifeline seeks to save lives by closing the gaps that separate these patients from timely access to appropriate treatments. Mission: Lifeline’s EMS recognition program recognizes emergency medical services for their efforts in improving systems of care and improving the quality of life for these patients.

Emergency Medical System providers are vital to the success of Mission: Lifeline. EMS agencies perform 12-lead ECGs which measure the electrical activity of the heart and can help determine if a heart attack has occurred. They also follow protocols derived from American Heart Association/American College of Cardiology guidelines. These correct tools,  training, and practices allow EMS providers to rapidly identify suspected heart attack patients, promptly notify the medical center, and trigger an early response from the awaiting hospital personnel.

Agencies that receive the Mission: Lifeline Gold award have demonstrated at least 75 percent compliance for each required achievement measure for two years.

“EMTs and paramedics play a vital part in the system of care for those who have heart attacks,” said James Jollis, M.D., Chair of the Mission: Lifeline Advisory Working Group. “Since they often are the first medical point of contact, they can shave precious minutes of life-saving treatment time by activating the emergency response system that alerts hospitals. We applaud Metro Atlanta Ambulance Service for achieving this award that shows it meets evidence-based guidelines in the treatment of people who have severe heart attacks.”

“Metro Atlanta Ambulance Service is dedicated to making our service among the best in the country, and the American Heart Association’s Mission: Lifeline program is helping us accomplish that by implementing processes for improving systems of care with the goal of improving the quality of care for all acute coronary syndrome patients,” said Pete Quinones, President/CEO “We are pleased to be recognized for our dedication and achievements in emergency medical care for all cardiac patients.  I’m extremely proud of our staff for attaining this level of care for the second consecutive year.”

MetroAtlanta Ambulance Service Receives Prestigious Accreditation by Commission on Accreditation of Medical Transport Systems

Wednesday, April 12th, 2017

April 12, 2017- MetroAtlanta Ambulance was recently awarded full accreditation by the Commission on Accreditation of Medical Transport Systems at the April 4, 2017 meeting of the Board of Directors.

The Commission on Accreditation of Medical Transport Systems is an independent non-profit agency which audits and accredits medical transport services, both private and public, that provide rotor wing, fixed wing, surface, ground ambulance and medical escort services.

The Commission on Accreditation of Medical Transport Systems first enacted its Accreditation Standards in 1991 and the Standards are the core element to the Commission on Accreditation of Medical Transport Systems program, which declares the highest priorities for medical transport service companies are patient care and safety of the transport environment.

MetroAtlanta Ambulance Service joins a distinguished group of less than 255 accredited providers in the world to be awarded accreditation and is the first provider to receive accreditation in the Ground ALS category.

The accreditation process included an offsite survey of company policies, procedures and medical protocols and an on-site survey and a comprehensive review of the company’s operations. The company was evaluated on patient care, safety standards, quality improvement activities, initial and continuing education, equipment, staffing, communications, fleet maintenance and administration.

MetroAtlanta Ambulance President and Chief Executive Pete Quinones stated, “I am proud of our management and staff members and honored our company has received this prestigious accreditation.  It signifies compliance with the medical transportation industry’s high quality standards and is a testament to our staff’s dedication to the safety and quality of services we provide for our employees and to our customers”. 

About the Commission on Accreditation of Medical Transport Systems

Commission on Accreditation of Medical Transport Systems is a non-profit peer review organization dedicated to improving the quality of patient care and safety of the transport environment for services providing rotor wing, fixed wing and ground transport services. To receive accreditation, a medical transport service must be in substantial compliance with the Commission on Accreditation of Medical Transport Systems accreditation standards and demonstrate a high level of overall quality in service.   For more details on the Commission on Accreditation of Medical Transport Systems accreditation process go to

Fresh & Furry Delivery: Cobb ER Patients get Stuffed Animals

Wednesday, December 21st, 2016

South Cobb, Ga – The Austell location of PetSmart and its pet-loving customers know that animals have calming effects, even when they’re toys. The pet supply emporium teamed up with Metro Atlanta Ambulance Service to deliver smile-inducing stuffed animals to children in the pediatric emergency department at WellStar Cobb Hospital this holiday season.

Click here for the full article.

MetroAtlanta Ambulance Service – Integral Part of GEMHSA’s Evacuation Efforts

Friday, October 7th, 2016

October 7, 2016-Local ambulance provider, Metro Atlanta Ambulance Service, served an integral role in the ongoing evacuation efforts of patients along coastal Georgia in preparation of Hurricane Mathew.

Metro Atlanta Ambulance Service was activated on Monday by the Georgia Emergency Management & Homeland Security Agency (GEMHSA). Staff reported to the GEMHSA Emergency Operations Center in Atlanta, GA to begin the process of coordinating EMS resources throughout the state to begin the pending evacuation effort. 

MetroAtlanta Ambulance CEO Pete Quinones stated, “Our team members have been working with other GEMHSA agency and other officials to prepare for this day and while we never hoped it would come, we are prepared to carry out the mission and have coordinated the movement of over 1,000 individuals with some type of medical or functional need.

MetroAtlanta Ambulance serves as the lead for the Transportation Management Group for State Operations Center in Atlanta, GA and provides staff for 24 hour on site coordination of efforts to assign transport resources to locations throughout the state requiring evacuation.

In addition, MetroAtlanta Ambulance Service has responded more than 10 ALS Ambulances and personnel to coastal Georgia to assist with the evacuation effort in preparation for Hurricane Mathew.

MetroAtlanta Ambulance Balances Accountability in a “Just Culture”

Friday, September 9th, 2016

Marietta, GA Sept 9, 2016 – MetroAtlanta Ambulance Service’s Manager of Safety and Risk Management, Elesa Sutton, became one of less than a thousand certified “Just Culture Champions” in the nation.  MetroAtlanta Ambulance introduced the concept of “Just Culture”, a system of shared accountability where organizations are accountable for the systems they design and for responding to the choices and behaviors of their employees in a fair and just manner. The hope of a Just Culture is that in providing an environment where staff can openly examine errors without fear of punishment, it will improve reporting of errors so that they can be avoided in the future.   Ms. Sutton, who has overseen implementation of the Just Culture at MetroAtlanta Ambulance, stated, “Operating in a Just Culture environment values our employees, how they feel about themselves and how they conduct themselves in the performance of their job. It is not about pointing fingers, but is about managing safety and predictable risk and finding solutions to concerns before they become an issue. It’s about staff members not being fearful of admitting to mistakes and taking ownership for their actions. I’m thankful MetroAtlanta Ambulance sent me to the Just Culture Champion certification training.  It is just another example of their commitment to creating a high quality-safe environment for everyone.”  

Color Me Free 5k, Kennesaw

Saturday, July 30th, 2016


Thursday, July 28th, 2016

July 28, 2016, Marietta, GA – Metro Atlanta Ambulance is using state of the art technology to help stabilize life threatening respiratory emergencies using portable video laryngoscopes.  The King Vision Video Laryngoscopes are used to assist paramedics in treating patients who have stopped breathing or are having difficulty. The technology allows paramedics to have a clear view when inserting a plastic tube into the patient’s mouth, through the vocal cords and into the trachea. The procedure allows the Paramedic to assist the patient with breathing or provide artificial breathing when the patient is having difficulty breathing on their own.  The King Vision Video Laryngoscopes have a small camera on the insertion end of the device that transmits video to a small screen on the handle.  The technology allows paramedic to have a clear view of the vocal cords when passing the tube through them, a very delicate procedure, and provides real time proof the tube has been properly inserted into the trachea and not into the esophagus.  Physician Medical Director Julio Lairet stated, “Intubations in the field environment are extremely difficult to begin with and the company’s commitment to invest in this state of the art technology to enhance patient outcomes is a real testament to the quality of services being delivered.”  Metro Atlanta Ambulance has been using the technology since 2014 and was one of the first ambulance services in Georgia put the device on all their ambulance units. The private, locally owned, Marietta based company provides 911 ambulance service to Cobb and Paulding Counties and inter hospital Advance Life Support and Critical Care Ambulance services to some of the largest and most respected healthcare systems in the state of Georgia. 

Kennesaw 5k, Kennesaw

Saturday, July 9th, 2016

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