Archive for the ‘News’ Category

MetroAtlanta Ambulance Recognized at Cobb Chamber’s 79th Annual Meeting

Friday, April 16th, 2021

The MDJ Citizen of the Year Award Recipients

The MDJ Citizen of the Year award went to Cobb County’s frontline health workers at the Cobb Chamber’s 79th annual meeting Monday. The announcement breaks with tradition by naming a group of “Citizens of the Year,” rather than honoring an individual. Frontline workers from Metro Atlanta Ambulance, Wellstar Health Systems, Cobb and Douglas Public Health, Children’s Healthcare of Atlanta, Northside Hospital and Kaiser Permanente were all recognized as the MDJ Cobb Citizen of the Year.

Otis Brumby III, publisher of the Marietta Daily Journal, presented the MDJ’s Citizen of the Year Award at the Cobb Chamber’s annual meeting. Brumby called various frontline workers to the stage to represent Cobb’s thousands of healthcare employees.
Vice President of Operations Lee Oliver and CICP Operations Manager, Chris Davis were called to the stage to accept the award on behalf of MetroAtlanta Ambulance Service.  (excerpt from MDJ article by Chart Riggill)
For the full article go to

Metro Atlanta Ambulance Receives Pfizer-BioNTech Covid 19 Vaccine for their First Responders

Wednesday, December 23rd, 2020

Marietta, Ga. (December 21, 2020)— MetroAtlanta Ambulance, the 911 ambulance provider for Bartow, Cobb and Paulding Counties, received the first doses of the Pfizer COVID-19 Vaccine for their first response staff and will begin administering voluntary staff vaccinations.

MetroAtlanta President/CEO Pete Quinones stated, “This has been a challenging year for everyone and our medics have done an outstanding job protecting themselves, their patients and their families from the spread of this terrible virus. It’s far from over and we will continue to do whatever is required to ensure the health, safety and wellness of those in our community that count on us in an Emergency.  We are very thankful to be able to start offering this vaccination to our staff that are at the “tip of the spear” in this ongoing battle against COVID19.”

Metro Atlanta Ambulance Service Champions Breast Cancer Awareness Month

Tuesday, October 6th, 2020

Metro Atlanta Ambulance Service has gone all in in support of Breast Cancer Awareness Month starting in October by rolling out their first Pink Ribbon Ambulance to bring awareness throughout the community on the subject of breast cancer and the importance of getting regular screening tests. 

The American Cancer Society promotes that regular screenings is the most reliable way to find breast cancer early and in finding cancer early is when it is easier to treat. 

MetroAtlanta Ambulance President Pete Quinones stated, “Last year our team donned pink medical gloves in hopes of starting the conversation about breast cancer screenings to those we came in contact with and this year we wanted to have a more significant impact on brining awareness to this horrible disease.  We hope our rolling billboards, pink gloves and pink gowns catch attention and reminds women of the importance of performing self-screenings and getting an annual mammogram. Early detection and treatment has been proven to produce successful outcomes and we hope our small awareness campaign saves many lives.”

In addition Metro Atlanta Ambulance will be posting messages throughout the month of October on Facebook

For more information go to ;; or contact your local hospital.

Metro Atlanta Ambulance Paramedic, Malcolm Defleice Recognized for EMS Service

Monday, October 5th, 2020

Metro Atlanta Ambulance Paramedic Malcolm Defleice was recognized for his dedication and commitment to serve others at Metro Atlanta Ambulance Service. Malcolm was among 18 public safety professionals recognized at the Annual Cobb Chamber of Commerce Public Safety Recognition Luncheon at the Roxy Theater in the Battery Atlanta, Atlanta, GA.

Metro Atlanta Ambulance Receives 2020 American Heart Association’s Mission Lifeline Gold Plus Recognition

Tuesday, September 15th, 2020

Mission Life Gold Plus EMS

Metro Atlanta Ambulance Service has received the American Heart Association’s Mission: Lifeline® EMS Gold Plus Award for implementing quality improvement measures for the treatment of patients who experience severe heart attacks.

 Every year, more than 250,000 people experience an ST elevation myocardial infarction (STEMI)the deadliest type of heart attack caused by a blockage of blood flow to the heart that requires timely treatment. To prevent death, it’s critical to restore blood flow as quickly as possible, either by mechanically opening the blocked vessel or by providing clot-busting medication.

The Mission: Lifeline initiative provides tools, training and other resources to support heart attack care following protocols from the most recent evidence-based treatment guidelines. Mission: Lifeline’s EMS recognition program recognizes emergency medical services for their efforts in improving systems of care to rapidly identify suspected heart attack patients, promptly notify the medical center and trigger an early response from the awaiting hospital personnel.

“We continue to dedicate time and resources on education and training to ensure our medics are providing optimal care for heart attack patients,” said Pete Quinones, President/CEO. “We are pleased the American Heart Association, through Mission: Lifeline, recognizes the efforts and achievements of our commitment to deliver the highest quality emergency medical care to the communities in which we respond. We are excited to be recognized by the American Heart Association for our efforts for the 6th consecutive year.  It is truly a testament to our professional and dedicated staff.” “EMTs and paramedics play a vital part in the system of care for those who have heart attacks,” said Tim Henry, M.D., Chair of the Mission: Lifeline Acute Coronary Syndrome Subcommittee. “Since they often are the first medical point of contact, they can save precious minutes of treatment time by activating the emergency response system that alerts hospitals to an incoming heart attack patient. We applaud Metro Atlanta Ambulance for achieving this award in following evidence-based guidelines in the treatment of people who have severe heart attacks.”

Metro Atlanta Ambulance Paramedic Supervisor Chris Aldrich Recognized as 2020 Public Safety Employee of the Year for Paulding County

Friday, September 4th, 2020

Congratulation to Chris Aldrich. The Paulding County Chamber of Commerce recognized MAAS CICP Paramedic/Supervisor Chris Aldrich as 2020 Public Safety Employee of the Year at their recent Chamber luncheon honoring public safety officers and the incredible work they are doing in Paulding County.

Georgia First Responders Save 29-Year Old Cardiac Arrest Victim

Wednesday, April 10th, 2019


By Beth Galvin, FOX Medical Team

PAULDING COUNTY, Ga. (FOX 5 Atlanta) – The 911 call came in December 9, 2018, a Sunday night.

Daniel Sherrod, a 29-year-old beer distributor, had collapsed at his Paulding County home.

He recalls nothing about that night or the week that followed.

"I remember asking my mom what happened," Sherrod says. "She told me basically I went into cardiac arrest and died."

That night, Sherrod and his fiancée Gabrielle Hall had been getting ready for bed.

Hall was getting out of the shower when she noticed something was off.

"Daniel was lying on the bed playing with his phone," Hall says. "And, before I knew it, his phone was lying on the floor, and I could just tell something wasn't right. So, I screamed for my mom, who came running up the stairs."

Hall's mother dialed 9-1-1.

"It seems like an eternity," she says, remembering the next eight minutes.  "Time stops."

Hall, whose sister is an ICU nurse, had no training in CPR.

Now, her fiancé’s life was on the line, and it was up to her to save him.

 "I'm no medical person," she says.  "I don't do good with the medical stuff. So, it was really fight or flight."

A couple of miles away, Metro Atlanta Ambulance Service paramedic Bill Walthour, a 30-year EMS veteran, and Advanced Emergency Medical Technician Kasey Rollins, who was relatively new to the job, heard the dispatch alert.

 "We got the call as a 29-year old, down and unconscious," Walthour remembers.

He and Rollins would later be awarded the Northwest Georgia Region 1 "Tommy Gayler Medical Call of the Year," for what happened next.

"I haven't done many bad calls, or tough calls, like that before," Rollins says.  "So, that was my first cardiac arrest."

Sherrod had collapsed on the bed.

But because he's 6'5" and about 250 pounds, Hall was unable to move him to the floor.

So, the 911 operator began talking her through how to perform CPR.

On the recording of that call, she helps Hall pace herself while she performs chest compressions.

"Keep doing that, Gabrielle," the operator says.  "Good job, keep going, keep going."

Lt. Matt Clotfelter and his crew from Paulding County Fire Department Station 3 arrived on the scene first, about 8 minutes after the call came into dispatch.

"We got him on the floor, and started doing compressions on him," Clotfelter says.

Another firefighter grabbed an AED off their truck.

"The AED goes on him and says 'shock advised,'" Clotfelter remembers.  "So we shocked him. Continued doing CPR.  Kept doing CPR."

That is when Rollins and Walthour pulled up.

"It was kind of like an out-of-body experience," Rollins says. "I didn't know how to react to it. I've never seen a call like that that, let alone a call on someone my age."

Guided by the AED, firefighters deliver a shock to Sherrod's heart, then paused.

"They shocked again and looked up at me and Bill and said, 'We've got pulses,' Rollins remembers.  "So, I looked at Bill and I was like, 'All right.  Let's start moving!"

After working together to get Sherrod down the stairs, Walthour and two firefighters worked to stabilize him in the back of the ambulance, while Rollins drove, with lights and siren blaring, to Paulding County Hospital.

Walthour says Sherrod's age may have helped him beat the odds.

"When we have somebody like that, we know we have a viable patient," Walthour says.  "So, time was the most important thing we had."

At the ER, doctors and nurses were waiting.

Sherrod was placed on life support.

Then, as his kidneys began shutting down, and pneumonia set in, Hall and his family held their breath.

"The doctors try to prepare you for, for worst-case scenario," she says, tearing up.

Less than 10 percent of people who go into cardiac arrest outside of a hospital survive.

But, 7 days later, Daniel woke up, unaware of how close he'd come to dying.

"The doctors said I had less than 10 percent chance of surviving," he smiles.  "And, here I am!"

Word spread quickly to Station 3 and Metro Atlanta Ambulance.

 "It gives you a good rush," Bill Walthour says.

Clotfelter says a cheer went up at the station.

"Because that was one of our big things: is he going to be okay, is he going to make it," he says.

Kasey Rollins says this one her first "big one."

"It was awesome, that I was a part of it," she says.

Doctors implanted a defibrillator to shock Sherrod's heart if it goes into an abnormal rhythm.

He's now back at work.

Later this year, Daniel Sherrod and Gabrielle Hall will celebrate their wedding.

Some couples, he says, may have doubts about whether they've chosen the right path.

Daniel Sherrod doesn't.

"I know who saved my life," Sherrod says.  "I know who has been there for me. I know who I love.  So, there is no question in my mind."

Restart of Patient’s Heart Earns Paulding Emergency Medical Workers Regional Award

Wednesday, March 20th, 2019

West Georgia Neighbor

By Tom Spigolon @TSpigolonNBR

Two Paulding emergency medical responders’ successful efforts to revive a cardiac arrest patient whose heart had stopped earned them honors during a recent awards banquet.

They were in a group honored for outstanding service to their communities at the 40th annual Northwest Georgia Region 1 Emergency Medical Services (EMS) Council Awards Banquet March 14.

The annual banquet honored emergency medical services providers and stakeholders from Paulding, Bartow and 14 other counties for excellence in pre-hospital care, education, pioneering and special achievements.

Among the major 2019 Northwest Georgia Region 1 EMS award winners were paramedic Bill Walthour and AEMT Kasey Rollins of Metro Atlanta Ambulance Service in Paulding County who won the the Tommy Gayler Medical Call of the Year award.

On Dec. 9, 2018, Walthour and Rollins were on board Metro Atlanta Ambulance Service Paulding County Unit 804 when they responded to a call about a 29-year-old man in cardiac arrest.

“Per the patient’s girlfriend, who was also the 911 caller, the patient was sitting on the couch watching TV when he went unconscious,” said spokesperson Jennifer King of the Georgia Department of Public Health.

“When 804 arrived on scene the patient was not breathing and had no detectable pulse.”

The crew administered an epinephrine IV push and the patient’s heart responded by changing the rhythm from a non-shockable rhythm into ventricular fibrillation “which the paramedic could use the defibrillator on to try to shock his heart back into a viable rhythm,” King said.

The patient responded positively to the defibrillation and a return of spontaneous circulation (ROSC) was obtained, she said.

“At that point the crew continued to provide lifesaving interventions and transported the patient emergency to WellStar Paulding Hospital,” King said. “After a lengthy hospital stay, he was discharged from the hospital on (Dec. 23) in time to spend Christmas at home.”

At the same event in Waco March 14 other major 2019 Northwest Georgia Region 1 EMS awards were presented, including:

♦ EMS Region 1 Person of the Year — The One: Scott Stephens, Region 1 EMS-C Chair.

♦ David Loftin Pediatric Call of the Year: Jeremy Thompson and R.G. Hice, II of AdventHealth Murray EMS, Murray County.

♦ Dr. Richard A Gray Excellence in Trauma Award: Alex Case, Cody Doyle and Kyle Cross of Puckett EMS North Georgia, Dade County.

Metro Atlanta Ambulance Now Providing 9-1-1 Transport Services to Bartow County

Friday, November 9th, 2018

Cartersville, Georgia –Local ambulance provider MetroAtlanta Ambulance Service, under contract with Bartow County Government, began responding to 9-1-1 calls in Bartow County October 1st at 7:00 AM.

MetroAtlanta Ambulance President/CEO Pete Quinones stated,” The transition has gone very well.  Our intent was to make it seamless and we have spent a lot of time meeting with local County and City officials as well as our public safety partners so we could accomplish that goal. We have been out in the community talking to local civic and chamber groups, listening to concerns and answering questions.  We have also spent time getting to know our new staff that made the transition from Bartow EMS to MetroAtlanta. I am confident we have a great group of professionals and have really put together a great team that is having a positive impact on the health, safety and wellness in this community”.

Metro Atlanta Ambulance has more than 18 years’ experience answering 9-1-1 calls for help in neighboring Cobb and Paulding counties and has provided ambulance transport services to Cartersville Medical Center since 2008. 

MetroAtlanta Ambulance Service, headquartered in Marietta, GA, creates innovative solutions for communities and healthcare systems throughout the greater-Atlanta area, provides 9-1-1 emergency ambulance service to Bartow, Cobb and Paulding counties and delivers logistical coordination and ambulance transfers of medical patients for local healthcare systems in the area. The company has received accreditation by the Commission on Accreditation of Ambulance Services (CAAS), the Commission on Accreditation of Medical Transport Systems (CAMTS) and the Commission on Accreditation of Allied Health Education Programs (CAAHEP). MetroAtlanta Ambulance Service serves as the EMS coordinating entity for the evacuation of vulnerable populations for the Georgia Emergency Management & Homeland Security Agency and as the Communication Center for the Infectious Disease Transport Network (IDTN) for the Georgia Office of EMS & Trauma.


MetroAtlanta Ambulance Service Transforms First Responder Communications with FirstNet

Friday, November 9th, 2018

New Technologies Expand Our Capabilities to Better Serve Patients

ATLANTA, Nov. 9, 2018 — MetroAtlanta Ambulance Service (MAAS) has implemented a technology upgrade with FirstNeta groundbreaking new communications platform developed just for public safety.

FirstNet is the nationwide communications platform dedicated to America’s public safety – available when and where we need it. Being built with AT&T, in public-private partnership with the First Responder Network Authority (FirstNet Authority), it gives our communications capabilities a major boost, providing a reliable and highly secure connection.

“Radio communication with local dispatch centers, hospitals and other responding agencies are critically important when responding to emergencies,” said Pete Quinones, President and CEO for MAAS. “This tech upgrade equips MetroAtlanta’s EMS personnel with new capabilities and reliable access to critical communication while in the field, so they can better serve patients across Georgia.”

By subscribing to FirstNet, MAAS will help keep paramedics connected to the critical information they need. This will help them reliably communicate with one another during everyday situations, big events or emergencies.

MAAS joined FirstNet to tap into the unique benefits that the dedicated communications platform brings to public safety:

  • Immediate Innovation – Traditional public safety networks don’t support apps and video, but FirstNet does. This can enable us to use data in new ways, changing the way we accomplish our mission. FirstNet features a public safety-focused applications ecosystem and a growing device portfolio. This puts innovative tools at our fingertips. And the more actionable information and capabilities we have access to, the smarter and faster we can operate.
  • System Reliability – FirstNet is purpose-built to the high standards of public safety based on an understanding of our needs. Plus, AT&T will be held accountable by the FirstNet Authority to deliver on their commitment to design and build a solution that meets our needs for years to come.
  • Enhanced Security – Our sensitive communications will be routed through a nationwide, dedicated evolved packet core network with end-to-end encryption tools available. This is a major investment that will – for the first time ever – give us the separate, highly secure communications platform we require.

“Whether it’s during a routine call, an out of state transfer, a widespread disaster or even just a large event where a lot of people are gathered, FirstNet gives us the reliable connectivity we need to get to our patients and quickly connect with other local responders and hospital personnel,” added Quinones. “It provides us seamless communication with other public safety agencies and ultimately helps us to create a safer environment for our patients and our crewmembers.”

Just recently Hurricane Michael devastated communities along the gulf coast of Florida and throughout South Georgia. MetroAtlanta Ambulance deployed ambulance units to assist in the post evacuation of patients from Bay Medical Sacred Heart Hospital in Panama City, Fla. Using FirstNet, our crews were always in communications with our dispatch center in north Georgia as well as the transferring hospital in Panama City, Fla. With so many users trying to make cellular calls during that time, an open line of communication likely wouldn’t have been available without FirstNet.

“We’re committed to providing the communication resources needed every day and, especially, in times of emergency,” said Bill Leahy, president of AT&T Georgia. “FirstNet will help first responders in Georgia and across the country perform at the highest levels. We’re honored to play a part in that transformation and applaud MetroAtlanta Ambulance for helping lead the way.”  

“FirstNet is the exclusive communications platform built with AT&T for public safety, inspired by public safety – there is no substitution for this network that they fought for,” said Edward Parkinson, Acting CEO, FirstNet Authority. “We look forward to supporting MetroAtlanta Ambulance and all of Georgia’s public safety community with FirstNet, making sure it delivers what they need, when they need it.”

We’ve had a lot of great support in our transition to FirstNet. Plus, working with AT&T, subscribing to FirstNet was seamless. Our medics and ambulances are all now equipped with the game-changing technology.

To learn more about the MetroAtlanta Ambulance Service, go to To learn more about FirstNet, go to To subscribe to FirstNet, contact Andrew Whitaker at (404) 213-6995 or .  

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