MetroAtlanta Ambulance provides 24 hour medical transportation services to communities throughout Georgia. In addition MetroAtlanta Ambulance provides an array of other services to our customers that assist in ensuring the wellness, health and safety in our communities.

EMS Billing Services

MetroAtlanta Ambulance Service has a staff of business professionals to assist each customer to seek reimbursement from third party carriers for services provided. Complete billing services include submission to primary and secondary insurance carriers.

Emergency Medical Dispatch Services

MetroAtlanta Ambulance operates a 24-hour state-of-the-art medical dispatch center staffed with EMT-Intermediates, EMT-Paramedics and EMD (Emergency Medical Dispatcher) trained personnel. The center serves as the nucleus of the EMS operation, receiving calls from local 9-1-1 public safety-answering points, hospitals and other contract accounts, as well as private requests for transportation.

Fleet Maintenance

MetroAtlanta Ambulance operates a state-of-the-art fleet maintenance facility staffed by ASE Certified Mechanics which provides fleet services for MetroAtlanta’s fleet of vehicles. In addition, MAAS provides contract fleet service to other local area businesses and medical facilities.

Community Education

MetroAtlanta Ambulance Service provides classes and works in conjunction with local public health and public safety agencies to educate the communities we serve about how to access the 9-1-1 EMS Response Services, our delivery of pre-hospital care, as well as providing courses on health, wellness and accident/injury prevention.

Disaster Medical Response

MetroAtlanta Ambulance Service responds when natural or man-made disasters strike. Upon request, MetroAtlanta Ambulance may respond ALS transport units and/or personnel to provide mutual aid to EMS transport services in areas hit by a disaster.

Special Event Medical Standby

MetroAtlanta Ambulance Services provides medical standby services for corporate and sporting events throughout the greater-Atlanta area.

Medical Transportation Services

Non-Emergency Wheelchair/Van and Non Ambulance Stretcher Transportation

Non-Emergency Wheelchair Van and Non-Ambulance Stretcher Transportation is provided for patients requiring transportation to or from a medical facility or appointment that do not require medical monitoring provided by an EMT. All units are equipped with Automatic Defibrillators in case of an unforeseen emergency while enroute.

Basic Life Support Level of Care

Basic Life Support Level of Care is provided for patients requiring a basic level of medical care or monitoring; patient care is provided by an Emergency Medical Technician (EMT) or EMT-Intermediate (EMT-I) and may include maintaining IV solutions and oxygen therapy during transport.

bariatric1Advanced Life Support Level of Care

Advanced Life Support Level of Care is provided for patients requiring an advanced level of medical care or monitoring. Patient care is provided by a Paramedic and may include cardiac monitoring, oxygen therapy, maintaining IV solutions and/or IV solutions containing medications.

SCT Level of Care

Specialty Care Transport Ambulance-is provided for patients requiring equipment and/or medical care or monitoring beyond that normally provided by the Advanced Life Support unit. Specialty Care Transports would include the transfer of patients requiring ventilator support, multiple IV medication management, patients requiring assistance of an ECMO, Impella or IABP device or the transfer of a Bariatric patient requiring a Bariatric stretcher and specialized Bariatric unit.

Out of Town/Out of State Transportation

Out of Town/Out of State Transportation is provided for patients requiring basic, advanced or specialty care life support to facilities outside of the greater Atlanta area or outside of the state of Georgia. MetroAtlanta Ambulance will provide transportation by ground ambulance or can make arrangements for fixed-wing air transportation with a local carrier as required.

9-1-1 Emergency Ambulance Services

MetroAtlanta Ambulance Service provides 9-1-1 Emergency Ambulance Services for Bartow County, Georgia including the cities of Adairsville, Cartersville, Cassville, Emerson, Euharlee, Kingston, White and Taylorsville; Cobb County, Georgia including the cities of Acworth, Kennesaw, Marietta and Smyrna; and Paulding County, Georgia including the cities of Dallas and Hiram.